Terms & Conditions


These terms and conditions form the basis on which you can visit us and our website. Please read them carefully as they contain important information.

General terms and conditions

This site is owned and operated by Evolve Beauty Distribution Ltd of 42 Court Close, Southampton, SO40 2QW. If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at hannah@evolvebeautydistribution.co.uk

1. The Contract between us

We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us, we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.

2. Accuracy of content

We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all goods have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. Any weights, dimensions and capacities given about the goods are approximate only.

3. Privacy

You acknowledge and agree to our privacy policy.

4. Availability

All orders are subject to acceptance and availability. If the Goods you have ordered are not available from stock, we will contact you by e-mail. You will have the option either to wait until the item is available from stock or to cancel your order.

5. Ordering errors

You are able to correct errors on your order up to the point on which you proceed to the order summary/payment portal during the ordering process.

6. Price

The prices payable for goods that you order are as set out in our website. All prices are exclusive of VAT at the current rates and are correct at the time of entering information.

7. First order discount

10% discount off your first order. We will not accept multiply email address accounts

8. Payment Terms

Your card will be charged for payment upon receipt of your order.We accept no liability if a delivery is delayed because of incorrect payment details. If it is not possible to obtain full payment for the goods from your account then we can cancel the contract and or suspend any further deliveries to you. This does not affect any other rights we may have.

9. Delivery charges

Delivery charges vary according to the chosen delivery method.

10. Delivery

Please note that we are only able to deliver to addresses within the United Kingdom.

We will deliver the goods to the address you specify for delivery in your order. It is your responsibility to ensure this address is accurate. We cannot accept any liability for any loss or damage to the goods once they have been (unless this is caused by our negligence). We will aim to deliver the goods by the date quoted for delivery but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time.

You will become the owner of the goods you have ordered when they have been delivered to you. Delivered goods, held at your own risk and we will not be liable for their loss or destruction.

11. Cancellation rights

You have the legal right to cancel your order within seven days of receipt of your goods (with the exception of any made to order items), under the Distance Selling Regulations Act . You will need to notify us if you wish to cancel your contract.

If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own expense and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own expense and risk as soon as possible. The goods must be returned via a signed for & trackable courier. Once you have notified us that you are cancelling, we will be re-credited your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we will deduct the direct costs of recovering the goods from the amount to be re-credited to you.

You will be re-credited for the costs incurred in returning faulty or unsatisfactory good.

12. Cancellation by us

We reserve the right to cancel the contract between us if:

  • Do not deliver to your area/ country.
  • There is insufficient stock.
  • Incorrect pricing error

We will notify you by e-mail, if we need to cancel your contract and will refund to your account as soon as possible but in any event within 30 days of your order.

13. Risk and ownership

At the time of delivery to you, all risk of damage to or loss of the goods passes to you, or if you fail to take delivery at the agreed time, the time when we tried to deliver. You will only own the goods once they have been successfully delivered and when we have received cleared payment in full. These goods are not for resale.

14. Liability

Both parties shall only be liable under this contract for losses, which are a reasonably foreseeable consequence of the relevant breach of contract.

You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.

Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

15. Computer Damage

We try our best to keep our website free from viruses or defects however, we cannot guarantee that your use of this will not cause damage to your computer. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website as it is your responsibility to ensure that the right equipment is available to use the website.

16. Changes to legal notices

We reserve the right to change these terms and conditions. You should read them as often as possible.

17. Invalidity

If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

18. Third party rights

Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.